Because for the 95 percent of people online in the UK, their digital skills vary across the spectrum.
- When it comes to the unemployed, for example, 31 percent of them have low or very low digital skills. For those in jobs, almost 20 percent are in this low-skilled category
- Over 20 million people have low, or very low levels of digital engagement in their daily lives as a whole. They may know, for example, how to use email or online banking, but not much else
- Over a third of people on benefits have very low digital engagement. In the South East region this accounts for 32 percent
- And overall, 67 percent of people have said they would better their digital skills if they had the support available
Plus, in research carried out by Ipsos Mori for Lloyds Bank in 2020, which was published as the Covid-19 lockdown was in effect…
- Around 11.7 million people in the UK, that’s 22 percent of the population, lacked the basic digital skills needed for everyday life
- And 54 percent of 18 to 24-year-olds, and 46 percent of 25 to 34 year-olds, had been helping others with digital skills. This suggests a high rate of dependence on others by people who lacked the essential skills